Handling of Personal Information
We respect the privacy of our users and handle personal information (hereinafter referred to as "customer information") as follows:
1. Our Approach to Protecting Customer Information
This site operates as an information service for our customers. When using the site, certain services may require you to provide personal information (such as inquiries), which you do so voluntarily. We recognize the appropriate protection of this personal information as a significant responsibility and handle it with the following principles:
- We comply with applicable personal information protection laws and other related regulations, handling customer information appropriately and striving for continuous improvement.
- We clarify regulations regarding the handling of customer information and ensure thorough awareness among our employees. We also request business partners to handle customer information appropriately.
- When obtaining customer information, we specify the purpose of use and notify or disclose it, handling the information according to that purpose.
- We take appropriate measures to prevent leakage, loss, or alteration of customer information and ensure its safe management.
2. Purpose of Collection and Scope of Use
We use customer information for the following purposes:
- To provide sales information regarding the services handled by our site.
- To conduct customer surveys aimed at product planning, development, and improving customer satisfaction.
- To respond to inquiries from customers and to provide prompt services.
3. Provision of Customer Information
We do not transfer or provide customer information to third parties except in the following cases:
- When outsourcing the shipment of goods, necessary documents, and various notices to shipping agents.
- When outsourcing the production, development, management, or operation of our site to external contractors.
- When publishing aggregated or statistically processed results in a manner that does not identify individuals.
4. Accuracy of Customer Information
Customers can confirm, correct, or delete their provided personal information through specified methods (contact form on the site or by phone). We will respond to these requests promptly and rigorously.